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Privacy Policy

A LEGAL DISCLAIMER

Effective Date: 04 May 2026

At Rise Up Elevators, we value your privacy and are committed to protecting the personal information you share with us through our website, enquiry forms, phone calls, WhatsApp communication, and service requests. This Privacy Policy explains how we collect, use, store, and safeguard your information when you interact with our business online or offline.

By using our website or submitting your details, you agree to the terms of this Privacy Policy.​

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1. Information We Collect

We may collect the following information from customers, visitors, builders, contractors, and service applicants:

  • Full Name  

  • Phone Number  

  • Email Address  

  • Site / Project Address  

  • Lift Requirement Details  

  • AMC / Repair Service Requests  

  • Quotation or Installation Inquiry Information  

  • Any documents, images, or technical details voluntarily shared by you  

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We may also automatically collect limited technical website information such as:

  • IP Address  

  • Browser Type  

  • Device Information  

  • Pages Visited  

  • Time Spent on Website  

  • Cookies & Usage Analytics  

2. How We Use Your Information

The information collected may be used for:

  • Responding to your installation, AMC, or repair enquiries  

  • Preparing quotations and technical proposals  

  • Scheduling site visits and inspections  

  • Providing customer support and breakdown service  

  • Sending service updates or maintenance reminders  

  • Improving website performance and customer experience  

  • Internal record keeping and legal compliance  

We use your information strictly for professional business communication and service fulfillment.

3. Data Protection & Security

Rise Up Elevators takes appropriate technical and administrative precautions to protect your personal information from unauthorized access, misuse, alteration, or disclosure.

Customer data is securely stored and only accessible to authorized company personnel involved in sales, installation, AMC, or repair support.

We do not sell, rent, or trade your personal information to any third party for commercial marketing purposes.

4. Sharing of Information

Your information may be shared only when necessary with:

  • Authorized service engineers  

  • Internal technical support staff  

  • Quotation/dispatch coordinators  

  • Trusted business associates involved in project execution  

Such sharing is limited only to service completion requirements.

We may also disclose information if required by law, legal authority, or government compliance.

5. Cookies & Website Analytics

Our website may use cookies and analytics tools to understand visitor behavior, improve website performance, and enhance user experience.

Cookies do not give us access to your personal device files. You may disable cookies through your browser settings at any time.

6. Third-Party Links

Our website may contain links to external platforms such as WhatsApp, Google Maps, social media pages, or third-party service tools.

Rise Up Elevators is not responsible for the privacy practices of those external websites or applications.

7. Your Rights

You have the right to:

  • Request access to the personal information we hold about you  

  • Request correction of inaccurate details  

  • Ask for deletion of your submitted data  

  • Opt out of promotional communication at any time  

For any such request, you may contact us directly.

8. Policy Updates

Rise Up Elevators reserves the right to update or modify this Privacy Policy at any time without prior notice. Revised versions will be posted on this page with the updated effective date.

9. Contact Us

Privacy Policy

Rise Up Elevators  
Nashik (H.O), Maharashtra, India  
Phone: +91 739 789 1492 
Email: riseupnashik@gmail.com

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